Frequently asked questions (FAQ)

I didn't receive a password! What can I do?

Sometimes it might take a few minutes until you receive a password. If you haven't received a password and you are sure that you provided a valid e-mail address, you can have a new password sent to you by using the "forgot password" option below the login form.

If even that does not work, please send an email including your user name to our support. It would also be helpful if you include the name of your web browser and the version number in the email.